FAQ

Answers to the most important questions about platform, licensing, integration and operations.

Frequently Asked Questions

Do I need my own licence?

Yes. Operators need a valid gaming licence in their target market. Betsgate provides the certified platform.

How long does go-live take?

Depending on scope and markets, typically a few weeks from alignment to production launch.

Which certifications does Betsgate hold?

Certification for relevant activities in DE, BE, UK, Malta and Curaçao.

Is there technical support after launch?

Yes. Ongoing support via account managers and the technical support team.

Can I see a demo?

Yes. Request a live demo via our demo page or contact form.

What is the difference between platform and individual solutions?

The platform is the overarching hub. Individual solution pages describe each module in detail.

Does Betsgate support GDPR?

Yes. Data protection and GDPR-compliant processes are part of our compliance principles.

Are responsible gaming tools available?

Yes. Operators receive tools for limits, self-exclusion and player protection.

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